Who we are
HONEY COSMETICS PRIVATE LIMITED is a company incorporated and registered under the
provisions of the Companies Act, 2013 and having its registered office at OC-436, 4 th floor, Gaur
city center, Greater Noida- 201306. HONEY COSMETICS Private Limited is engaged in the
business of facilitating selling, marketing and retailing cosmetic and beauty
products (“Business”) through its website and mobile application (“App”) both developed and
owned by HONEY COSMETICS Private Limited or offline stores / events to conduct its
Business.
ROLES WE PLAY
We play the role of a Data Controller when we collect and process Personal Data about you.
We play the role of a Data Processor when we collect and process Personal Data on behalf of
another Data Controller
OUR COMMITMENT
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We commit to protecting your privacy and hence our Personal Data handling practices are
continually reviewed to ensure compliance with the applicable Privacy laws and regulations
PERSONAL INFORMATION GATHERED BY HONEY COSMETICS PVT LTD
The information we learn and gather from you, personal or otherwise, is used to register you,
verify your identity to permit you to use the app, undertake transactions (including to facilitate and
process payments), communicate with you,convey any promotional offers, services or updates
associated with Honey cosmetics, and generally maintain your accounts with us. We also use
this information to customize your experience and improve Honey cosmetics
INFORMATION YOU GIVE US:
We receive and store any information you provide while using Honey cosmetics, or give us in any
other way. You can choose not to provide certain information, but then you might not be able to
use Honey cosmetics. We use the information that you provide for such purposes as opening
your account, processing your transactions, responding to your requests, and communicating
with you
INFORMATION WE COLLECT ABOUT YOU:
We receive and store certain types of information whenever you interact with us. For example,
like many websites, we use “cookies,” and we obtain certain types of information when your web
browser accesses our Services. We may also receive/store information about your location and
your mobile device, including a unique identifier for your device. We may use this information for
internal analysis and to provide you with location-based services, such as advertising, search
results, and other personalized content.
INFORMATION FROM OTHER SOURCES:
We might receive information about you from other sources, such as updated delivery and
address information from our carriers, which we use to correct our records and deliver your next
purchase more easily.
CATEGORIES OF PERSONAL DATA
Categories of Personal Data collected and processed by us are as follows;
Demographic & Identity data
- Contact details such as Name, email address, contact number, shipping address,
country, date of birth, profile picture - Open data and public records such as information about YOU that is openly available on
the internet - Details such as Transaction amount, Bank Name, Card Type, Card number.
Online Identifiers and other Technical Data
- Location details such as data we get about your location, IP address, logs, or from where
you connect a computer to the internet - Technical details such as device information, location and network carrier when you use
our mobile applications - Communications details such as the Metadata and other Personal Data we get from
communications done through e-mails, SMS, instant messages and calls - Usage data details such as data about how you use our website or web-based properties, pages viewed, etc.
- We improve our products and advertising by using Microsoft Clarity to see how you us our website. By using our site, you agree that we and Microsoft can collect and use this data
CONSENT
By using the Website/App and/ or by providing your information, you consent to the collection
and use of the information you disclose on the Website/App in accordance with this Privacy
Policy, including but not limited to your consent for sharing your information as per this privacy
policy.
PURPOSES OF GATHERING YOUR PERSONAL DATA
We use your personal information to operate, provide, develop, and improve the products and
services. These purposes include:
PURCHASE AND DELIVERY OF PRODUCTS AND SERVICES
We use your personal information to take and handle orders, deliver products and services,
process payments, and communicate with you about orders, products and services, and
promotional offers.
PROVIDE, TROUBLESHOOT, AND IMPROVE Honey cosmetics
We use your personal information to provide functionality, analyze performance, fix errors, and
improve the usability and effectiveness of the Honey cosmetics.
RECOMMENDATIONS AND PERSONALIZATION
We use your personal information to recommend features, products, and services that might be
of interest to you, identify your preferences, and personalize your experience with Honey
cosmetics.
COMMUNICATE WITH YOU
We use your personal information to communicate with you in relation to Honey cosmetics via
different channels (e.g., by phone, e-mail, chat).
ADVERTISING
We use your personal information to display interest-based ads for features, products, and
services that might be of interest to you.
LAWFUL BASES OF PROCESSING YOUR PERSONAL DATA
We are permitted to process your Personal Data in compliance with applicable laws and
regulations by relying on one or more of the following lawful bases:
- You have explicitly agreed to us processing your Personal Data for a specific reason
- The processing is necessary to perform the agreement we have with you or to take steps
to enter into an agreement with you. - The processing is necessary to be in compliance with our Legal Obligations
- The processing is necessary for the purposes of a legitimate interest (“Legitimate
Interest”) pursued by us, such as to provide services to you, to evaluate, develop or improve our products and services - Where the processing is based on your consent, you have a right to withdraw your consent at
any time. You may withdraw consent by contacting us. Upon receipt of your written request to
withdraw your consent, consequences of withdrawal will be communicated to you and, upon your
agreement, your request for withdrawal will be processed.
COOKIES AND OTHER TRACKERS USED BY OUR DIGITAL PROPERTIES
Cookies are small text files that are placed on your computer by websites that you visit. Similarly,
there are other types of trackers used. Likewise, Mobile Apps use requisite permissions and
SDKs. These are used to make Websites & Apps work, or work more efficiently, as well as to
provide information to the owners of the website/ App.
We use cookies, permissions and other trackers in our website, web-based properties and
mobile applications that are used to collect and process data about you so we can provide you a
better online experience as well as improve our services
PERSONAL DATA DISCLOSURE
Honey cosmetics app contains third party SDKs that collect personally identifiable information
(PII). They use this information to better target users or provide elements of our products &
services on behalf of us. These third party sites have separate and independent privacy policies.
Reasons for disclosing your Personal Data to other parties:
We may disclose your Personal Data to others where it is lawful to do so including where we or
they need to provide you with products or services where you have initiated a payment have a legal obligation to do so, e.g. to assist with detecting and preventing fraud, have requirement in connection with regulatory reporting, litigation or asserting or
defending legal rights and interests have a legitimate business reason for doing want to send you information and promotional material regarding our products and services, have asked you for your consent to share it, and you’ve agreed. Improve your online experience for using our product.
To whom your Personal Data may be disclosed:
We may disclose your Personal Data for the above purposes to other parties including: Other group companies and any subcontractors, agents or service providers who work
for us or provide services to us or group companies (including their employees, sub-
contractors, service providers, directors and officers) Law Enforcement Authorities, Government Authorities, courts, dispute resolution bodies,
our regulators, auditors and any party appointed or requested by our regulators to carry
out investigations or audits of our activities Statutory and regulatory bodies and authorities (including the government) investigating
agencies and entities or persons, to whom or before whom it is mandatory to disclose the Personal Data as per the applicable law, courts, judicial and quasi-judicial authorities and tribunals, arbitrators and arbitration tribunals Overseas regulators Anybody else that we’ve been instructed to share your Personal Data with by you
DATA SECURITY
We are committed to protecting your Personal Data in our custody. We take reasonable steps to
ensure appropriate physical, technical and managerial safeguards are in place to protect your
Personal Data from unauthorized access, alteration, transmission and deletion. We work to
protect the security of your personal information during transmission by using encryption
protocols. We use multi-layered controls to help protect our infrastructure, constantly monitoring
and improving our applications, systems, and processes to meet the growing demands and
challenges of security.We ensure that the third parties who provide services to us under
appropriate contracts, take appropriate security measures to protect your Personal Data in line
with our policies.
RETENTION AND DISPOSAL OF DATA
We keep the Personal Data we collect about you on our systems or with third parties for as long
as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons.
We will only use your Personal Data for those purposes and will make sure that your Privacy is
protected. We shall take reasonable steps to delete or permanently de-identify Personal Data
that is no longer needed, within the overall data retention limit of 180 days.
NOTIFICATION OF CHANGES
We keep our Privacy Policy under regular review to make sure it is up to date and accurate. Any
changes we may make to this Privacy Policy in the future will be posted on this page. We
recommend that you re-visit this page regularly to check for any updates.
How the user may request that the data be deleted
If you have consented to the collection, use and/or disclosure of your Personal and Sensitive
Information as identified in this Policy, you can access, amend, alter or require deletion of your
information partially or fully by contacting us at customerservice@honeycosmetics.in
ORDER RESTRICTION
- When purchasing from the Honey cosmetics exclusive store: A customer can place up to
7 orders per month or spend up to Rs. 14,999 per month, whichever is reached first, to
avail Club Honey’s benefits. Once this limit is reached, customers can still place orders
but will no longer be able to avail the Club Honey benefits. - When purchasing from the Honey cosmetics website and mobile apps: A customer can
place up to 7 orders per month or spend up to Rs. 14,999 per month, whichever is
reached first. Once this limit is reached, the customer will no longer be able to place an
order through the Honey cosmetics website and mobile apps for the remainder of the
month.
GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 and rules made there under, the name and
contact details of the Grievance Officer are provided
below: grievance.officer@honeycosmetics.in Time: Monday to Saturday: 09:00 AM – 07:00
PM
Address : OC-436, 4 th floor, Gaur city center, Greater Noida- 201306
COPYRIGHT AND INTELLECTUAL PROPERTY
All information displayed, transmitted or carried on honeycosmetics.in is protected by copyright
and other intellectual property laws. This site and app is designed, updated and maintained
independently by Honey cosmetics. You should not modify, publish, transmit, transfer, sell,
reproduce, create derivative work from, distribute, perform, display or in any way commercially
exploit any of the content at honeycosmetics.in.
If you have any questions regarding these Terms and Conditions, please email us
at customerservice@honeycosmetics.in
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall
be governed by and construed in accordance with the laws of India.